How could we connect Design Thinking methodology with agile processes of product construction according to the culture and procedures of Banco Santander? How could we create workflows to put the customer in the center when defining new digital products?
Definition and conditioning of the workflows within a pilot project of Santander España Digital Transformation Program. Support and facilitation through definition sessions in the corporate context at the global level of Digital Transformation Program.
Showing that processes can be redefined to be more agile and efficient, and thus obtain better results. Would you like to know more about Empowerment?