Read more about the article The Design Challenge
Blog Thinkers -El Desafío de Diseño Sin reto no hay gloria

The Design Challenge

There is no glory without challenge  In the movie "The Galactic Hitchhiker Guide", aliens of superior intellect design and create a supermachine that helps them understand the mystery of life. After building this supercomputer, they approach it with the following question: "Oh, great computer: What is the big response to life, to the universe, to everything? ". The machine asked them to return within a few million years when they have been able to…

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Read more about the article Customer Experience at industry
Blog Experiencia del Cliente en Industria, Design Thinking adaptado al sector Industrial.

Customer Experience at industry

Design Thinking adapted to industrial sector. The following case refers to a Spanish multinational dedicated to the design, development, manufacture, and distribution of complete solutions of high-quality bearings for the automotive market.The company is a leading institution in the industry, but it wanted to go a step further and introduce the Design Thinking philosophy to create proposals that help improve the experience of its customers and create memorable moments with their products and services.Our…

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Read more about the article Design Thinking for Securitas Direct
Blog Creación de la Experiencia del Empleado mediante Design Thinking en Securitas Direct.

Design Thinking for Securitas Direct

Improving Employee Experience by training The next case is about Securitas Direct, a security company with more than one million customers and active in more than ten countries in Europe and South America.The project was commissioned by the Human Resources area who wanted to start to set how the employee's experience should be like in-house. Have a global vision, to understand in a holistic way, how was the life of their employees.The initial challenges…

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